Dear Dr paula Strauss, my wife Guadalupe had been a patient of yours for about a month, suffering from a concussion with severe headaches and migraines, which she still is suffers from to this day,but even more severe now. You know we really appreciate the hard effort you put towards us in the beginning, sessions after session seemed to help her, but they would still return shortly after. I would send you via text messages asking for some advice and you would say "just rest" and we would take your word for it , we later discovered through medical advice that telling your patient " to rest" when suffering from a concussion is thee most worst advice to give to any patient. We understand you have a profession of headaches but to us it seemed like you weren't well experienced In concussion cases. In the beginning you were so energetic to see us and always asked lupe how she was feeling , you know that gave us both hope that everything was going to be alright soon enough. After multiple session you went dry with us , from just saying "welcome in" to not asking us if lupe had head pains , you stopped asking up questions about the progress. And Guadalupe is a big gym enthusiast it was part of her daily life, you cleared her to return to the gym, but she was unsure of returning due to the way she was feeling which was still unsure , but we took your advice, after that she only got worse , her headache went from a 3 to a 9 she had throbbing headaches once again, and couldn't walk or see anything at all. DR STRAUSS, you were in the wrong to clear her for returning, because now everything has gotten worse. We should of not taken any of your advice , to us you are not well experienced in concussion cases at all. I recall a time a had a few questions and you stormed away as if you were upset , we didn't buy your 12 session package which retails at 700$, we felt as if you didn't as much no more because we weren't going to buy your most expensive package. And we understand you have to run a business and such. We really thought you were here for the patient and not the money. But you left us questioning you. Guadalupe and i Kevin, recommend to anyone who is suffering from a concussion to not visit your business, because to us it seemed like a scheme for money mas more less for the help. And also your assistant Ashley , can learn to be little more professional when it comes to greeting your clients , especially when they walk into your office , Abby always had a straight face , I don't know if it was just Us or she is like that all time , but in all dr Paula Strauss , you did not help Guadalupe , you only numbed her pain and she still can't live her daily life she is in deep stress about her condition, and we are left hopeless , on when her pain will reside , we will not return to your business or recommend you to anyone we know . Good day to you and your assistant.